SME Business Performance Health Checks

The SME business performance health check provides a business development service to owners and managing directors of SMEs.

The process involves a 2 hour meeting which is followed up with a report that identifies business improvement actions.

The health check can help with issues such as:

• How to increase sales and profit and reduce costs
• Develop business planning and monitoring skills
• Identify ways of increasing business from current customers and attracting new customers

Through a meeting with the owner / managing director improvements in business performance are identified by examining key aspects of the business:

Current and potential new customers
Market situation and opportunities
How the business is promoted
How the business operates
Levels of productivity
Application of systems
Financial performance
Staff performance and skills
Training & development

Success and rapport with the client is achieved by keeping things simple and manageable, providing ideas, helping the client think of different approaches to situations and persuading them to focus on crucial business issues.